We will make every effort to ship orders as soon as they are received. Most orders received before 2:00pm EST will be shipped the same day, orders placed after 2:00pm EST will ship the next business day. Any product that is out of stock will be shipped to you as it becomes available for shipment. You will be notified by telephone or e-mail of the estimated ship date. There is no need to reorder.
Placing Items in Your Shopping Cart
To purchase items from our site, you need to place them in our electronic shopping cart. Simply click on the Add to Cart button on the item’s product information page or the catalog listings. You can continue adding items to your cart until you’re ready to make your purchase. You can view the items you have placed in your shopping cart at any time by clicking on the Shopping Cart links at the top right of the web site. You may also add items to the Wish List and then add those item to the Shopping Cart.
Completing the Checkout Process
Please review all the items you’ve placed in your Shopping Cart to ensure the items are correct in size, and quantity (if applicable). After you’ve finished shopping, click on Checkout.
After clicking the Checkout button, a page appears which will require you to enter information that will be used during this and future checkouts. Enter the necessary information and click continue. You will have the option to pay with any major credit or debit card, or with PayPal.
The next section will ask you to confirm your shipping address and select a shipping method. The shipping method will always be USPS First Class Mail unless you decide to expedite the order by choosing one of our USPS Expedited shipping options.
Items may only be returned if they are received damaged. If that is the case, do not open the box, but contact us immediately for a replacement. Once a book or DVD has been removed from the protective sealed wrap, it is considered used and cannot be returned. However, if a DVD is found to be defective and will not play, contact us immediately for a replacement.